We strive to meet your expectations, make efforts to ensure all orders placed are delivered as per the specifications of our customers and stick to the timelines for shipping and delivery.
- If due to any reason the order isn’t shipped out by Dolphinaccessories.com then the order can be cancelled and your money will be refunded to you. If your shipping address is not serviced by our logistics division, we will automatically cancel your order and refund you.
- If the product delivered is faulty, damaged in transit, or wrong product is delivered, we will initiate a refund.
- No refund will be issued for the wrongly ordered, ordered by mistake or different model product order.
- We suggest our customers to not accept the delivery in case of a damaged packaging. Simply refuse to take the order and inform us immediately so that we can take further action.
- It is the customer’s responsibility to not accept the damaged shipment or if the package is already opened. However, if the product is found to be damaged after opening the package, the customer should write to us or call us to log in the issue on the same day. If the customer fails to do that in the given time period mentioned in Return policies, then he/she will not be eligible for free returns.
To initiate a refund kindly write to us at firstname.lastname@example.org or call us at +91-753-405-6789 to speak to our customer support agents or you can directly generate the refund request from our website. They will be glad to assist you with your refund request.
Complete refund process will take 30 working days.