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Return policy

Return policy

We continually strive to exceed our customer’s expectations.

Our Guarantee: If for any justified reason you are not satisfied with your purchase from Dolphin Accessories, you may return most merchandise within 5 days of the purchase date. You may receive a full refund or exchange. In order to receive this full refund or credit, we require that the returned merchandise be in new, complete and original condition. You may exchange most merchandise within 5 days of the original purchase.

**Returns and Exchanges:
 Audio & Video Items: All returned/exchanged products must be brand new 100% complete with all parts and packaging  materials, less than 15 days old**. All returns must have original proof of purchase provided.
Restocking Fee: A restocking fee of at least 25% will be charged for merchandise returned without original packing materials,  boxes and parts.

Non-Returnable Merchandise :

1. Special orders may not be returned. Due to the special nature of ordering non-stocked merchandise,  special orders may not be returned or refund or credit. Special orders are covered under the manufacturer’s warranty. Any Bulky material returned is subject to return shipping charges to be deducted from the paid amount. Deposits for special orders that we are unable to cancel are not refundable.

2. Labor or any kind of service charges may not be returned.

The Brand and Logos used in this Website are only for reference purpose, as we sell car specific Products. In no way these brand names and logos are affiliated or owned by us. Our company has no wrong intention to use this brand names and logos